Rahmi Bangun Empat Outlet BRILink Agen Fillio di Dumai depuis 2017, BRI Tambah 1,2 Juta Agen
Empat outlet BRILink Agen Fillio milik Rahmi di Dumai berdiri sejak 2017 dari bisnis konter pulsa. Jaringan agen BRI menyentuh 60 ribu desa dengan 750 juta transaksi.

Empat outlet. Dumai, Riau. Rahmi pemilik BRILink Agen Fillio berdiri di titik itu bukan karena rencana bank, melainkan karena dua orang_tuanya组件buy pulsa keras bekerja dan-close.
Perjalanan usaha Rahmi dimulai 2017 dari bisnis konter pulsa. Seiring waktu, permintaannya bergeser./community increasingly asking for services that easy to access without having to travel far to bank branch. That's what pushed her to join BRILink Agen. Now her business has grown to four outlets serving send money, bill payment, and daily transaction needs.
"Hal tersebut mendorong saya untuk bergabung sebagai BRILink Agen. Kini, usaha saya alhamdulillah telah berkembang hingga memiliki empat outlet yang melayani beragam kebutuhan masyarakat seperti kirim uang dan bayar tagihan,"amers journey.
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For traders in Dumai, the presence of BRILink Agen like hers cuts one important cost: payment to business partners and suppliers. Stock procurement runs smoother, goods reach the market shelves, and the stalls don't lose a day waiting for settlement.
Rahmi also pays attention to a group that rarely gets mentioned in digital banking campaigns, older residents who aren't used to digital transactions. She instructs all staff to give them more attention, and to explain each process patiently until the customer actually understands.
"In serving the community, whoever the customer is, especially parents who are not familiar with digital transactions, I always emphasize to all staff to give more attention and explain every process patiently until they really understand," she said.
Building a customer base this way isn't cheap. Trust takes months, and she says keeping it is the core of the business. Beyond friendly and patient service, she tries to make sure every transaction need gets served properly, both for daily household finance and for the smooth running of her business in Dumai.
On a separate occasion, BRI Corporate Secretary Dhanny said Rahmi's trajectory shows how the agent network widens access to banking while supporting local economic circulation.
"Through the BRILink Agen network, BRI continues to work on expanding access to financial services to various corners of Indonesia. The presence of agents among the community is part of BRI's commitment to advancing financial inclusion that delivers real benefits, not only through transaction convenience, but also through strengthening the people's economy," said Dhanny.
The expansion tracks a national push. Along with Financial Inclusion Month in October 2026, BRI is reinforcing the role of BRILink Agen as one banking channel reaching people far beyond city centers. As of end September 2026, BRI recorded more than 1 million BRILink agents reaching more than 60 thousand villages, or about 80% of villages in Indonesia. That network has served around 750 million transactions with a sales volume of Rp1.270 trillion.
For West Java, the same channel plays a similar role in the areas where distance to a branch is measured in hours. Warung Gorengan jadi BRILink Agen, KUR BRI Ubah Nasib 60 Pelanggan Sehari di Padahurip -> /article/warung-gorengan-jadi-brilink-agen-kur-bri-ubah-nasib-60-pelanggan-sehari-di-padahurip-mveqwd80 illustrates how a food stall in Padahurip handles sixty customers a day through the same agent services. BRI Andalkan 1,2 Juta BRILink Agen untuk Layanan Lancar Lebaran 2026 -> /article/bri-andalkan-12-juta-brilink-agen-untuk-layanan-lancar-lebaran-2026-mmyg0rcv shows how the network is readied for the homecoming surge in transactions ahead of Lebaran.
The agent model is also being paired with lending schemes and other services. Bank bjb & GoTo Financial: Inovasi Layanan Keuangan Digital di Jabar -> /article/terbaru-bank-bjb-goto-financial-inovasi-layanan-keuangan-digital-di-jabar-mk1w1h9o covers how digital financial services are spreading across West Java. Dumai may sit far from Bandung, but the business pattern Rahmi describes, small outlets absorbing basic financial needs from people who would otherwise travel to a branch, is the same one that has been growing in market districts across Jawa Barat.
One number remains worth watching. BRI's own tally in the article lists more than 1 million agents, while the figure circulating for the 2026 Lebaran season is 1,2 million agents. That gap is the kind of detail that matters for anyone tracking how far the network has actually reached in the months before and after the festive season.